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Gas customers told 'don't suffer in silence' over billing issues

More than 300 complaints have been submitted to the OFT since September

Gas customers faced with unexpected bills should not "suffer in silence”.

That's the message from the Isle of Man Office of Fair Trading.

The watchdog has received more than 300 complaints from Isle of Man Energy customers since September 2022 about a wide range of issues.

John Wannenburgh MHK, Chair of the OFT, says whilst around 85 per cent of complaints have been resolved, 'there is no room for complacency':

 

People can get in touch by phoning 01624 686500 or emailing general.fairtrading@gov.im

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