The Office of Fair Trading says it is deeply disappointed some people who bought tickets for the Isle of Man Festival haven't been refunded yet.
It will keep on working to help them get their money back.
Following the cancellation of the festival the OFT continues to correspond with the organiser and a meeting is scheduled for later this week to discuss next steps.
The OFT says it will give further updates as information is received, but if you need advice call it on 686500.
Chief Officer Mike Ball says it's taking far to long to sort out:
Clip 1
"He enjoyed hearing the Manx national anthem!": King greets guests at Government House
Live blog: King Charles visits the Isle of Man
King speaks of Island's 'enduring partnership' with the crown
