Customer loyalty shaken by breaches
Robust cyber security is a key aspect in maintaining the trust of consumers.
That's the view of a former UK government defence advisor on the subject.
Newly-appointed senior manager with KPMG, Bryan Beesley, spent sixteen years with the UK Ministry of Defence and the Foreign and Commonwealth Office.
Mr Beesley, who heads up the firm's cyber security services, says a breach can have a severe impact on customer loyalty:
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