Changes to IOM Post Office operations are coming, but no closures

Opening hours and service provision are to be adjusted

The Isle of Man Post Office insists it is not closing any post offices, although admits it's planning to make some adjustments to how it operates.

It's after speculation circled online about a number of potential closures.

IOMPO says changing customer behaviour, the continued shift towards digital services, and the withdrawal of several government services traditionally delivered through sub post offices are affecting the commercial viability for some of its retail partners.

It says it remains each retailer's choice, based on their own business circumstance, whether they wish to continue providing the required services.

In response to reduced demand and footfall, it's working closely with all its retail partners to adjust opening hours and service provision in a sustainable way, and will announce further details of this 'early next week'.

IOMPO says it's managing the transition responsibly and transparently to minimise disruption.

You can read the full response below:

"Isle of Man Post Office (IOMPO) is aware of recent speculation regarding the future of the Island’s retail network. 

"For clarity, IOMPO is not closing post offices. However, changing customer behaviour, the continued shift toward digital services, and the withdrawal of several Government services traditionally delivered through sub post offices, are affecting the commercial viability for some retail partners. 

"It remains each retailer’s choice, based on their own business circumstance, whether they wish to continue providing the required services.

"In response to reduced demand and footfall, IOMPO is working closely with all retail partners to adjust opening hours and service provision in a sustainable way. 

"Updated opening hours across the network will be announced early next week, with further changes introduced in a phased and carefully managed manner.

"The IOMPO Board remains committed to maintaining convenient, accessible postal only services in communities, and to supporting agency partners and customers as the market continues to evolve. 

"We will continue to manage this transition responsibly and transparently, working with retailers and Government to minimise disruption.

"Customers and stakeholders will be kept informed, and any changes will be communicated clearly and in a timely way."