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Coroner apologises for emergency services errors

Breakdown in communication between emergency department and ESJCR

The coroner of inquests has apologised to the family of a man who died in Noble's Hospital's emergency department last summer.

John Needham today recorded a narrative verdict at the conclusion of the inquest into the death of retired bank manager Gordon Drake.

The family of the 63-year-old from Vicarage Park in Braddan were not notified of him being taken into hospital on the night of 4 July 2018, nor were the police able to contact them before they found out about his death from another source.

John Needham said there appeared to have been a breakdown in communication between the emergency department and the Emergency Services Joint Control Room.

This meant no one seemed to try and contact one of Mr Drake's sons or his daughter, despite having phone numbers for the two of them.

Mr Drake's wife was away in Dublin at the time, his daughter was on holiday and his elder son lives in the UK.

This meant his other son was the only person the police were able to try and visit to tell him of his father's death face-to-face, as officers always try to do.

A lack of an up-to-date address for him hampered their efforts (he had recently moved), and meant that he already knew by the time they called him in the middle of the following morning, having gone to the hospital earlier that morning.

A neighbour of his mother and father had told him his father had been taken in.

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