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DBC waste staff subjected to 'hostility and abuse' from the public

Douglas Council says behavior is 'totally unacceptable'

Douglas Council has issued a warning to residents to stop abusing waste services staff.

It says a small minority of residents - disgruntled with new fortnightly collection -have allegedly thrown insults at council employees.

Environmental Services Committee Chair Councillor Falk Horning told Manx Radio it’s 'totally unacceptable':

Council Leader Claire Wells added: "All at Douglas Council are committed to a work environment free of assault, abuse, harassment and bullying where everyone is treated with dignity and respect.

"While the behaviour of the majority of members of the public is great, some people believe it is acceptable to abuse, intimidate or even threaten council employees, and to generally treat and speak to them in a fashion that they would never dream of doing when dealing with other organisations.

"To verbally abuse members of staff because you don’t agree with a change in policy, or for any other reason, is totally unacceptable. 

"If someone is dissatisfied with a service, we have processes in place that enable people to report issues – please don’t take it out on a member of staff."

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