The company says it's due to the clocks going back
Manxtelecom says engineers are aware of an issue affecting some broadband users.
The company says it's due to the clocks going back and they are working actively to resolve the issue.
It's issued this advice for those who are affected:
For Fibre customers:
1) Power down your router
2) Power down your ONT
3) Wait for approximately 5-10 minutes
4) Reboot your ONT
5) Reboot your router
For Copper customers:
1) Power down your router
2) Wait for approximately 5-10 minutes
3) Reboot your router
Customers who are still experiencing issues are advised to contact the helpdesk on 624624, or report a fault via the following link: Report a Fault | Manx Telecom
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