The chairman of the Water and Sewerage Authority claims the introduction of the sewerage charge - the so-called toilet tax - has not been handled badly.
News of the charge, set at £50 this year and rising year-on-year thereafter, was met with dismay and anger by many.
A petition against it collected more than 6,300 signatures.
It was presented to Tynwald this week, but members still voted in favour of its introduction.
WASA Chairman John Houghton:
Clip 1
More coastal overtopping expected as strong winds continue
New weather warning covers next two high tides
Full lighting capability restored at Isle of Man Airport
Issue affecting main runway now fixed
Snaefell Mountain Railway out of action after storm damage
But the MER will be operating as normal tomorrow
Council confident for Manor Pub's future
Question marks over beloved establishment's future
