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Apology for loss of online facility

Online tax return system falters

The director of government's technical services has apologised to members of the public for problems with the online tax return system - on the first day of the new tax year.

Users keen to get their returns in early can fill their forms online from 6 April - but there were problems and delays today for many of those logging on.

A system upgrade for a number of internet services at the weekend is thought to have triggered the glitches.

Technical Services Director Mark Lewin has apologised to all affected - and admits the timing of the service interruption was unfortunate:  

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