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Blind supermarket worker's discrimination case 'resolved and settled' for undisclosed sum

Co-op says it maintains 'zero-tolerance approach' to discrimination following tribunal

An Employment and Equality Tribunal case between a registered blind shop worker and the Co-op has been 'resolved and settled' for an undisclosed sum.

Rachel Victoria Willis worked at the store in Ramsey and filed a complaint alleging unfair dismissal/ unfair redundancy (including constructive dismissal).

Having begun to lose her sight in 2015, she was registered blind nine years later in 2024 and contended that she had been discriminated against on the grounds of her disability.

In a joint statement, the Manx Co-operative Society says: "[The Co-op] maintains a zero-tolerance approach to discrimination and remains committed to a diverse, inclusive and respectful workforce.

"It has a strong track record of promoting equality and complying with equality law and continues to ensure that its policies, standards and workplace behaviours meet the expectations of its colleagues, members and the wider island community.

"The Society will always take appropriate action where necessary to ensure its proactive approach to equality, diversity and inclusion continues to strengthen.

"Whilst the Co-op values transparency, it cannot comment in detail on internal staffing matters that are the subject of ongoing investigations."

Meanwhile, Rachel says: "I am grateful for the support of Sight Matters and the team at Callin Wild, led by Advocate Mark O’Connor and supported by Breeshey Jansen and James Dudley. 

"I hope the Co-op will remain focused on inclusion and diversity, uphold its values and take appropriate action where those standards fall short."

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