Response follows highlighting of tragic case
The chair of Douglas Council's housing committee insists evicting tenants is always a 'last resort'.
Councillor Claire Wells says every effort is made to contact a person who is in rent arrears before legal action is taken, but as a housing provider, support can only extend so far.
It comes after the plight of an evicted tenant Ross Ward, who's since passed away, was highlighted in the 'Graih Gazette', a newsletter issued by the homelessness charity.
Mrs Wells says a lot of work goes into speaking with the tenants to see what help can be provided before eviction is considered.
She's been speaking to Local Democracy Reporter Ewan Gawne:
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